What kind of information do we collect
and how do we use it?
When you register for a free trial, ask for further information about LMS, or subscribe to LMS, we ask for your name, e-mail address, postal address, and other relevant personal information. Personal information submitted in this way is added to our access control database. This information will be updated if you inform us of any changes.
We may use information in our customer databases to send you information about CD Sheet Music, LLC. and our products which we think may be of interest to you, both electronically or otherwise. In the case of subscriptions and free trials, your personal information will also be used to enable us to verify you are a subscriber and to deliver LMS to you.
When you sign up to receive LMS email alerts or special features, we ask you for your email address and your name. We may send, to the email address that you have given, other information about us and our products which we think may be of interest to you.
We request personal information (such as your name, e-mail address and other contact details) from you when you contact us with subscription management queries, technical problems, to comment on LMS, or when you ask for information about how to use the service. Personal information submitted by you via the “contact us” and feedback form will not be added to our customer database and we request it simply so that we can respond to you about your query or submission. Statistics regarding the types of queries submitted to us via the “contact us” and feedback form may be assembled by us so that we can effectively monitor the site and improve levels of service.
If you have registered for a free trial, asked for information, or subscribed to LMS in the past and no longer use the service and do not wish us to store information about you, please contact us and we will remove your details from our customer database. We need to store information about current subscribers and free trial customers in order to fulfill our contractual requirements to you and in order to deliver LMS to you.
Unless you have informed us that you do not wish to receive further information about our products, we may send you direct mail, including e-mail.
You may notify us either in writing or by fax or e-mail that you object to being contacted in a particular stated way. If you use more than one e-mail address to communicate with us, please notify us of each e-mail account you use.
Sharing & selling user information
When do we share information?
We do not sell your personal information to others.
We share your information within CDSM.
The LMS website (including products delivered through the LMS website) has been developed by and hosted by third parties but we have agreed with those third parties that they will keep your information secure and not use it for other purposes.
We may have links to non-CD Sheet Music, LLC websites on our site. If you visit these sites, they may collect information, and such sites are not within our control and are not covered by this privacy statement.
If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.
What is a cookie?
Your personal information is stored at a data center controlled by our third party hosting company and on the customer databases at CD Sheet Music, LLC. The data center controlled by our third party hosting company is specifically designed to be physically secure and to admit authorized personnel only, who are contractually bound to keep all of our data confidential.
Access to our customer databases at CD Sheet Music, LLC is given only to those of our employees who need such access in order to carry out necessary processing of your account.
All personal information submitted by you and entered by CD Sheet Music, LLC into the LMS access control system is encoded using 128-bit SSL encryption before being sent over the Internet.